Garland, Texas—Fortress Railing Products, a subsidiary of Fortress Building Products, is pleased to welcome Chris Jones to the team. As the General Manager of Fortress Railing Products, Chris takes over the responsibility for the Fortress Railing Products Business Unit and joins our Fortress Building Products Senior Leadership Team.
Chris has experience with high-growth companies and leading business unit subsidiaries of large corporations. He spent the last 11 years with a large manufacturer of building products, in a number of roles, and is comfortable working in an environment with multiple building products. He has also worked for a green building consulting firm and owned his own business.
His goal in every role is the same: Serving customers better to make it easier for customers to do business together. “I have been a part of many initiatives to improve customer experience and lead times, develop talent, launch new products, and increase efficiency through process improvement. My intention is to leverage these experiences with the Fortress team so that we can better support our customers and our people,” Chris says.
“Fortress Railing has done a great job growing the business, and now we have the opportunity to grow in the areas where customers need us,” he continues. “Customers are the heart of the business. We’re innovative when it comes to products, and we want our service to match that. We know our strengths. Now it’s time to expand and develop even more tools to benefit our customers to grow the business.”
As part of his plan to foster a customer-focused team, Chris has been working to identify areas of strength as well as any areas for improvement. He’s also visiting with customers to listen to their suggestions in order to implement new customer focused processes.
Chris has served clients in 32 countries and led successful teams in the building products industry. He has proven performance leading profitable growth through strategic focus and customer centricity. “We look forward to expanding Fortress Railing Products with Chris’s help. We are confident that he will strengthen the team, focus on our customers, and continue to develop the company,” says Matt Sherstad, CEO of Fortress Building Products.
About Fortress Building Products
Fortress Building Products is a privately held family of innovative building product solution providers. Fortress Building Products boasts nearly 50 years of combined experience in building products design and supply. Fortress Building Products is comprised of Fortress Railing Products, Fortress Fence Products, OZCO Building Products, Fortress Deck and Fortress Framing. Fortress Building Products is based in the Dallas, Texas area with extensive product distribution throughout North America and expansion occurring to many other global markets. A young, innovative and entrepreneurial culture is alive and well at Fortress Building Products where the team is always looking for ways to lead our industries forward. Learn more at www.FortressBP.com.